I''m currently recruiting for an IT Support Technician on behalf of a Managed Service Provider, due to continued growth.This role offers a fast-paced support environment with opportunities to develop both 1st and 2nd line support skills. It''s well suited to an IT Technician with experience in an MSP or a similarly high-volume support setting, looking to broaden their technical exposure while supporting multiple customer environments.Key Responsibilities: Provide 1st and 2nd line support across client networks and end-user environments.Diagnose, troubleshoot, and resolve technical issues, escalating where appropriate.Deliver clear and professional communication via phone and email.Provide remote support and occasional on-site assistance as required. About You: At least 1 year of experience within an MSP or a demonstrably high-volume, fast-paced support environment.Experience supporting Microsoft-based environments and cloud technologies.Comfortable working across a mix of 1st and 2nd line support tickets.Flexible approach to working hours when required.Full driving licence and access to your own vehicle. Next Steps: Apply now!