Job title: 3rd Line Support Technician Salary: up to £50k Location: Cambridge My client is a driven and successful company, and they are looking for a 3rd line support Technician to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role. The ideal candidate will be someone who is a team player and a good sense of humour. Responsibilities:Setting up and supporting small and medium business networksSetting up/ supporting computer NetworksInstalling PCs/ upgrading softwareBuilding new servers to customer specificationSupport servers remotely and on-site ()Administration of IP Phone systems (via web-based interface)Supporting customer applicationsAttributes:Previous experience working for an MSP or Software house would be desirable Team playerKeen to learnConfident communicating over the phone