Our clienta growing leader in the world of technology who are expandig their workforce with some exciting new projects.Are you looking for a role where every day is different? Where you''re constantly challenged but supported too? Where the difference you make won''t just be noticed, but vital?We need you to provide technical support and advice to all client''s customers and work alongside staff to help complete ongoing and new projects. As a Technical Support Engineer, you will be responsible for working on new and existing tickets that come from phone calls, emails, and our support portal. Most of the support will be remote with opportunities for on-site work too if required.We don''t expect every team member to know all the answers. We do expect everyone to pitch in, share knowledge and help each other out. As a result, we''re a strong team. No job is beneath or beyond any of us, the Technical Director takes his turn making the tea, and everyone gets their chance to head up a project.The support you provide might include hardware and software support across various platforms; setting up new IT equipment; network troubleshooting and support; VoIP and more.Our customers come to us for IT Support and come back for everything else: we offer a wide array of services, online and in-person, to make their experience with the clientk as comprehensive and welcoming as possible.The roleProvide technical support and a point of contact to customers across a range of products and servic