Job title: 2nd Line Support TechnicianSalary: up to £36kLocation: CambridgeMy client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role. The ideal candidate will be someone who is a team player and a good sense of humour.Responsibilities:Setting up and supporting small and medium business networksSupporting PCs and servers remotely and on-site (Win7/8/)Installing business computer systemsOffice 365 maintenance, installation and migrationMicrosoft Exchange 2007/2010/2013/2016Setting up email accounts and website hosting (Linux and Windows)Managing WHM web servers and DNSAdministration of IP Phone systems (via web-based interface)Supporting customer applications.Attributes:Previous experience working for an MSP or Software house would be desirableTeam playerKeen to learnConfident communicating over the phone