MMP Consultancy are looking to recruit an Income Officer on a Fixed Term basis, based in South East London. Salary: 39,268 Per Annum Main Responsibilities:Offer a courteous and polite service to the clients customers, dealing with requests promptly and giving accurate and fair advice.Support the Neighbourhood Services team in resolving tenancy management issues.Support the Neighbourhood Services Team in identifying, reporting and Investigation of reports of tenancy fraud and sub-lettingLead the recovery across all tenures of rent, service charge and other debt, including former tenant, proactively and in accordance with the clients Policies and Procedures, taking prompt action where required to ensure that, arrears are kept in line with agreed targets.Where required, across all tenures, take all steps in the legal process including representing the client at Court and First Tier Tribunals, and present cases on behalf of the client.Prepare statistics and information on patch arrears management within a reasonable timescale, as required.Working with the financial inclusion team, Support providers, Local Authority, DWP and other external agencies ensure residents receive the support necessary to pay rents and service charges.In liaison with the Neighbourhoods Team and Financial Inclusion Team ensure agreements reached with outgoing residents regarding outstanding debt, and incoming residents are able to meet the financial obligations they are undertaking.Provide support and advi