Join the public sector as an Income Officer in the property department, where you will play a key role in managing income collection and tenant accounts. This temporary role in Manchester offers an exciting opportunity to contribute to the effective financial management of housing services.Client DetailsThis public sector organisation operates within the property industry and is committed to delivering efficient and professional housing services. As a small-sized team, they focus on ensuring the financial stability and well-being of tenants in the Manchester area.DescriptionManage income collection processes, ensuring timely payments from tenants.Maintain accurate and up-to-date tenant account records.Assist tenants with payment plans and offer advice on financial matters.Handle arrears cases and implement appropriate actions to recover outstanding payments.Work closely with other departments to address tenant queries and resolve issues.Generate reports on income collection and arrears for internal review.Adhere to policies, procedures, and regulations within the public sector framework.Provide excellent customer service and maintain professional communication with tenants.ProfileA successful Income Officer should have:Experience working in income collection or financial management, ideally within the property or public sector.Strong organisational skills and attention to detail.Ability to work collaboratively with various teams and stakeholders.Excellent communication and cu