Front of House Assistant
Front of House Assistant - Wembley Location: Wembley Park, West LondonSalary: £26,500 per annumHours: 4 on / 4 off shift patternContract: PermanentStart Date: ASAP The Role We are recruiting for a friendly, professional and customer-focused Front of House Assistant to join a high-end residential development in Wembley Park, within walking distance of Wembley Stadium. As a Front of House Assistant, you will be the first point of contact for residents, visitors and contractors, delivering a welcoming and efficient service while supporting the smooth day-to-day running of the building. This is a varied position combining customer service, reception duties, administration and general building support. Applicants must live in Wembley or the surrounding areas, with an easy and reliable commute to the development. Key Responsibilities Provide a warm, professional welcome to residents, visitors and contractors. Deliver excellent front-of-house service, responding to resident enquiries and requests. Manage incoming parcels, deliveries and collections. Assist with bookings for communal facilities and resident amenities. Maintain accurate records of keys, deliveries, incidents and resident requests. Carry out routine building patrols, identifying and reporting maintenance or security concerns. Liaise with contractors and the wider building management team. Respond to resident complaints and queries in a calm, professional manner. Maintain accurate shift handovers and ..... full job details .....
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