Location: Birmingham, B2 Shift hours: Monday to Friday 08:00 - 16:30 We are looking for an enthusiastic, professional and well-organised Front Desk Receptionist to join our team at our premium commercial office building in Birmingham. As the first point of contact for tenants, visitors, contractors and business guests, you will play a key role in creating a welcoming, professional and positive first impression. The ideal candidate will have excellent communication and active listening skills, a friendly and courteous manner, and the ability to handle enquiries confidently and professionally, both face-to-face and over the telephone. You will also be comfortable managing a busy reception area, responding to requests efficiently and maintaining consistently high standards of customer service. Front-of-House Reception: Welcome tenants, visitors and guests, providing a friendly, professional and efficient reception service. Visitor and Access Management: Register visitors, manage access procedures and liaise with tenants and contractors. Telephone and Email Enquiries: Handle incoming calls, respond to enquiries and direct communications appropriately. Tenant Relations: Build positive relationships with tenants and assist with general building-related enquiries. Building Operations: Support the day-to-day running of the building, reporting maintenance issues and liaising with the Property Management Team. Hands-On Duties: Carry out practical tasks, including checking communal ..... full job details .....