Job Title: Medical Secretary / Front of HouseLocation: Location Salary: 33,000 - 37,000 per annumContract Type: PermanentWorking Pattern: Full TimeOur client, a leading healthcare organisation, is seeking two exceptional Medical Secretaries / Front of House professionals to join their dynamic team. As a key member of the administrative and front-of-house team, you will play a vital role in providing comprehensive secretarial and operational support to clinicians while ensuring a seamless experience for patients.Key Responsibilities:Patient Experience and Front of House:Provide a warm and polished welcome to all patients, visitors, and clinicians.Ensure that patients receive a consistently high standard of service throughout their interactions with the clinic.Manage telephone, email, and face-to-face enquiries with professionalism and sensitivity.Maintain discretion and confidentiality at all times.Handle challenging conversations with calmness and compassion. Medical Secretarial and Administrative Support:Offer comprehensive administrative and secretarial support to consultants and clinicians.Coordinate appointments, investigations, referrals, and follow-ups.Prepare and manage clinical correspondence accurately and promptly.Maintain up-to-date patient records and process clinical documentation efficiently.Liaise professionally with patients, consultants, hospitals, and insurers. Billing and Operational Administration:Ensure correct invoicing of appointments and timely ..... full job details .....