Service Advisor Car Dealership Luton £29,000 £30,000 basic (DOE negotiable for the right candidate) £8,000 bonus potential Full-Time Permanent Monday Friday: 8:00am 6:00pm (1-hour lunch) 1 in 4 Saturdays: 9:00am 1:00pm The Role We re recruiting on behalf of a busy car dealership in Luton, looking for an experienced and customer-focused Service Advisor to join their Aftersales team. You ll play a key role as the main point of contact between customers and the workshop, ensuring a smooth, professional, and positive customer journey from initial booking through to vehicle collection. This role offers strong earning potential, a supportive environment, and flexibility on salary for candidates. Key Responsibilities Meet and greet service customers in a professional dealership environment Manage service bookings, job cards, and workshop scheduling Upsell service plans, repairs, and additional products Keep customers updated on vehicle progress, costs, and authorisations Ensure a smooth and professional handover on completion of work Deliver outstanding customer service to drive loyalty and retention Your Background and Skills Previous experience as a Service Advisor within a car dealership or motor trade environment Strong communication and customer-facing skills Ability to upsell products and work to targets Good organisational and IT skills (DMS experience advantageous) Full UK Driving Licence preferred What s in It for You £29,000 £30,000 basic salary (negotiable for the ri