Service Advisor - HorticulturalWe are seeking a motivated, organised, and customer-focused Horticultural Service Advisor to support the effective day-to-day operation of a busy horticultural service department. This is a key role within the service function, acting as the link between customers, the workshop, parts, and warranty teams to ensure a smooth and professional service experience from start to finish.This opportunity would suit someone who thrives in a fast-paced environment, enjoys working with both people and processes, and takes pride in delivering excellent customer service.Key Responsibilities Act as the primary point of contact for service customers, managing enquiries and expectations professionally. Coordinate service jobs between customers, technicians, parts, and warranty teams. Prepare and manage job cards, service documentation, and accurate system records. Support the scheduling and planning of workshop activities to ensure efficiency and service quality. Build and maintain strong relationships with existing customers while identifying opportunities to enhance service engagement. Handle sensitive and confidential information with discretion and integrity. Support continuous improvement within the service department and wider business.About YouYou will be highly organised, proactive, and customer-focused, with the ability to manage multiple priorities in a busy environment.You will ideally have: Experience working within a service, aftersales, or operatio