Administrator/Customer Service Advisor This is a brand-new role for a lovely company based in Goffs Oak and very close to Cuffley Station. They are currently looking for a well organised and proactive Admin/Customer Service Advisor to support the sales team with their admin, process orders and deliver excellent customer service. You will be the key point of contact for customers and internal teams, ensuring orders, enquiries and sales processes run smoothly. NB there is no onsite parking but it is only a short walk from the station Key Responsibilities Inputting Sales Orders Sage, Outlook, Customer Portals Customer Queries Telephone, emails, Parcelforce (pods, tracking) Invoicing manifest, Sage Commercial invoices Warehouse daily communication Weekly reports dashboard, excel As this is a small team you may be required to help out in other areas such as: Stock inventory, stock takes Supplier communications globally, imports, exports Tenders Presentations new products (PowerPoint) Website copy, images, videos Compliance safety certificates, testing houses Key Requirements You must be a great team player, collaborate effectively with colleagues and contribute to a great team working atmosphere Confident communication skills Commercial awareness Customer service Comfortable with a range of software packages including Sage, Word, Excel and PowerPoint A desire to please and exceed customer expectation Must Haves Comfortable on the telephone in front of others Excellent communicatio