Internal Sales Coordinator - Air and Sea FreightLocation: FelixstoweSalary: Up to 38,000 (DOE)As a recruiter working closely with a well-established freight forwarding business in Felixstowe, I''m currently looking to appoint an Internal Sales Coordinator to join a busy and growing team. This role plays a key part in selling air and sea freight services while supporting the operations function and managing a high volume of inbound enquiries.The position suits someone who enjoys being at the centre of the business-handling customer queries, converting enquiries into bookings, and working closely with operations to ensure a smooth service.Key Responsibilities:Managing a high volume of inbound calls and emails from customersQuoting, selling, and promoting air and sea freight servicesConverting enquiries into confirmed bookingsActing as the main point of contact for customer queries and follow-upsLiaising closely with the operations team to ensure smooth shipment executionSupporting external sales colleagues with pricing, follow-ups, and customer dataMaintaining accurate records, rates, and CRM/system updatesIdentifying opportunities to upsell and cross-sell freight solutionsCandidate Profile:Proven experience within freight forwarding or logistics, ideally air and sea freightPrevious internal sales or customer-facing experienceConfident handling busy inbound enquiry volumesStrong communication skills and a professional telephone mannerWell organised, detail-oriented, and commerc