An exciting opportunity has arisen to join our expanding client at their head office in Enfield. They are seeking a hard-working individual to join their team and this position comes with a great opportunity to progress within the company. They are seeking an experienced Customer Service Inbound Call Handler to tend to customer enquiries via telephone and email. They are a fast-growing company who pride themselves on their professional yet welcoming working environment. They are looking for a candidate with substantial computer skills, and experience with handling a busy telephone service to fulfil the high volumes of customer enquiries that they receive. Skill Requirements: Outstanding Communications Skills with a friendly telephone manner Phone Etiquette Computer Proficiency, familiar across Microsoft office applications Previous Customer Service Experience (minimum of two years) Duties and Responsibilities Answer inbound calls Make outbound calls Answer email-based enquiries Resolve customer enquiries and complaints efficiently Maintain excellent customer satisfaction Adequate organisation and time management skills Salary Job Type: Temp to perm Salary 13.00 hourly pay rate Hours are 9am-6pm from Monday to Thursday, and 9am-5pm on Friday. Benefits: Casual dress Free on-site parking Local transport links Workplace pension 28 days holiday (inclusive of bank holidays) Weekly pay and online payslips We are looking for a committed and reliable candidate, ideally qualified