As an Internal Account Manager in Trafford, Manchester you will manage customer relationships within the healthcare distribution sector. You''ll play a key role in managing client relationships and supporting sales operations. This role is all about ensuring smooth day-to-day communication with clients and helping the sales team achieve their targets.Client DetailsThe organisation operates in the Retail industry in Manchester.DescriptionManage a portfolio of customer accounts, maintaining clear and helpful contact throughout the customer journey.Build strong working relationships with customers to understand their needs and provide accurate account support.Respond to customer queries promptly, providing clear updates and practical resolutions where possible.Keep account records up to date so customer information is accurate and easy to access.Coordinate customer requests with relevant internal teams to help deliver a smooth service.Follow up on open queries and agreed actions, ensuring customers receive timely progress updates.Identify opportunities to improve the service provided to existing customers through regular account contact.Manage a portfolio of strategic customer accounts, acting as the primary office-based point of contact and building strong relationships with key stakeholders.Support customer retention and account growth by maintaining regular communication and coordinating activity between customer visits.Follow up on quotations, commercial opportunities, and ..... full job details .....