External Account ManagerOur client, a dynamic player in the e-commerce industry, is seeking an enthusiastic and results-driven Account Manager to join their team on a fixed-term contract basis for 12 months. This role is pivotal in establishing valuable partnerships with small and medium enterprises across the country.Location: London (Hybrid - 3 days per week in the office)Rate: 40,000 - 45,000Key Responsibilities:Inbound Leads Management:Conduct initial screening of leads, including essential contact information and eligibility assessments.Categorise leads and prioritise accordingly.Engage with leads via phone, presenting the programme and gathering necessary documentation.Contact and Finalisation:Explain contract terms, collect key information, and guide partners through the signing process.Create installation cases and onboard new partners onto payment systems.Reporting and Monitoring:Maintain accurate pipeline records, providing weekly updates on leads, contracts, conversion rates, and installation statuses.Address any issues or blockers that arise during the installation process and escalate critical concerns promptly.Cross-Selling Activities:Engage eligible partners for additional service offerings, maintaining accurate records and tracking conversion rates.Ideal Candidate:The successful candidate will bring a strong background in Account Management, with a passion for building relationships. The following skills and experience are essential:Exceptional communication ..... full job details .....