IT Support Officer - office based full time in London (shift work from 7.00am - 6.00pm) Charity people have partnered with Association of Anaesthetists to find their next IT Support Officer. You will be an experienced, proactive and customer-focused IT Support Officer to provide high-quality technical assistance across a busy and collaborative office environment. This role is ideal for someone with hands-on experience in resolving IT issues, supporting end users, and maintaining IT and audio-visual equipment. Working closely with colleagues across the organisation, you will play a key part in ensuring the smooth running of IT systems. Salary: £34,208 (Grade B)Location: Central London (predominantly office-based) Work pattern: shift work starting from 7.00am - 6.00pm - Three shifts Duties and Responsibilities Provide first-line IT support, troubleshooting and resolving technical issues efficiently and professionally. Set up, configure and maintain hardware, software, and user accounts, ensuring secure and compliant access. Support the maintenance of audio-visual systems and assist with general building and facilities tasks as required. Liaise with external IT providers and suppliers to ensure service standards, equipment procurement, and timely issue resolution. Maintain accurate documentation, including IT asset inventories, user guides, and system procedures. Contribute to building operations, including opening/closing duties, responding to incidents, a