Customer Service Administrator 26,500 - 28,000 per annum Chelmsford, Essex Monday-Friday, 8am - 4:30pm Are you passionate about delivering outstanding customer service and looking for a role where you can truly make an impact? Join my clients'' dynamic team in Chelmsford and become a key part of a business that values accuracy, professionalism, and a positive customer experience.As a Customer Service Administrator, you''ll be the first point of contact for customers, ensuring their needs are met quickly and efficiently. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in providing exceptional support.Key ResponsibilitiesManaging customer orders from start to finish, ensuring accuracy and timely updates.Processing quotation requests and delivering clear, professional responses.Preparing reports, correspondence, and presentations to support the team.Acting as the friendly face of the business-answering calls and welcoming visitors.Collaborating with internal teams (Sales, Product Managers, Engineering) to resolve queries.Handling customer enquiries with confidence and care.Skills and CompetenciesStrong IT skills, including MS Office, with the ability to analyse data and produce reports.Excellent communication skills-both written and verbal.A proactive problem-solver who can multitask and stay calm under pressure.A team player with great interpersonal skills and a customer-first mindset.Education and Ex