Customer Services Administrator
Customer Services Administrator £26780 per annum Harlow Full time Permanent 40 hours per weekDo you have experience in customer service or administration roles?Do you have previous experience within the engineering sector or working within scheduling.Attega Group is currently partnering exclusively with our client in recruiting a Customer Services Administrator to join the team.The main purpose of this role is to provide administration support to the Contract Managers under the direction of the Customer Services Team LeaderIn return, our client is offering a salary of up to £26780, depending on experience. This role is full-time and permanent. The hours of work will be Monday to Friday 08.30 am to 17.00 pm.Reporting to the Customer Service Team Leader your responsibilities will include:•To provide general administration support to contract managers throughout the works life cycle. • Organise and collate job packs for engineering.• Arrange appointments with clients residents, verbally and written.• Manage job completion with accurate billing and O+M Manuals. • Update progress of individual installation project on excel tracking documents The ideal candidate: A previous Customer Service or Operational Service Delivery Administration role held is preferred.Similar industry experience with engineer call scheduling is desirable.Excellent communication skills both verbal and written.IT experience covering Outlook and Word is essential and knowledge of Excel is desirable. For more
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