User Researcher
User ResearcherRate: £390 per day (Inside IR35) Location: Worthing (2-3 days per week onsite) Clearance Required: BPSSThe OpportunityWe''re looking for an experienced User Researcher to join a multidisciplinary Agile delivery team, helping to shape and improve digital services through user-centred research and evidence-based decision making.You''ll work closely with Product Managers, Designers, Business Analysts, and Developers to understand user needs, generate actionable insights, and influence product and service direction.Key ResponsibilitiesPlan and deliver user research across discovery, design, and development phases.Conduct user interviews, usability testing, workshops, and research studies.Develop research strategies to support product and service improvements.Analyse qualitative and quantitative research data and present actionable insights.Create personas, journey maps, user stories, and other research artefacts.Support concept testing, prototype validation, and usability assessments.Design and analyse surveys and customer feedback activities.Facilitate workshops and communicate findings to both technical and non-technical stakeholders.Mentor junior researchers and contribute to research best practices.Essential Skills and ExperienceProven experience delivering user research within Agile multidisciplinary teams.Strong experience conducting: User InterviewsUsability TestingWorkshop FacilitationDiscovery ResearchConcept and Prototype TestingExperience creating ..... full job details .....
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