User Researcher - 4 months - £400 per day inside IR35 - 2 days a week in the Leeds office. Lead andamp; Innovate: Plan, design, and lead user research across the full service life cycle. Discover andamp; Understand: Use a blend of qualitative and quantitative methods to uncover user needs and behaviours. Translate andamp; Influence: Turn complex findings into clear insights and recommendations that guide design and policy. Collaborate andamp; Inspire: Work across disciplines to co-design solutions and embed user-centred thinking. Mentor andamp; Develop: Support and coach junior researchers, promoting best practice in research ethics and methodology. Optimise andamp; Improve: Enhance research operations, recruitment, and data management to streamline delivery and impact. Essential: Proven experience leading user research for digital services with complex user journeys Strong understanding of GDS design standards and how research supports service assessments Proficiency in a range of methodologies (eg interviews, ethnography, surveys, diary studies, usability testing) Ability to synthesise findings into clear insights that shape strategy and design Experience mentoring and developing others within a research or design team Skilled collaborator with experience in agile delivery environments Excellent communication, facilitation, and influencing skills Desirable: Experience across both public and private sector research Ability to translate research insights into actionable ..... full job details .....