Infrastructure Support Engineer - Cloud and VoIP 40,000 - 50,000 + car + on-call + bonus Home-based North East Region We''re recruiting for an Infrastructure Support Engineer - Cloud and VoIP to support critical, always-on platforms within the care and assisted living sector. This is a home-based role combining remote and on-site infrastructure and application support across customer locations within your region.As an Infrastructure Support Engineer Cloud and VoIP, you''ll work across a blend of cloud-hosted and on-premise environments, supporting highly available systems that operate 24/7 and play a vital role in emergency communications.This role includes participation in a 1-in-5 on-call rota, supporting business-critical platforms where reliability and uptime are essential.The RoleAs an Infrastructure Support Engineer (Cloud and VoIP), you will:Deploy, manage and support cloud-hosted and on-premise infrastructure platformsSupport VoIP / SIP-based application environments used for emergency communicationsMigrate legacy on-premise platforms into cloud environmentsProvide remote and on-site technical support to diagnose and resolve incidentsMaintain and upgrade Windows, Linux, network and application componentsEnsure infrastructure aligns with security, resilience and compliance standardsFully document systems, changes, incidents and resolutionsTechnical Skills and ExperienceWe''re looking for an Infrastructure Support Engineer (Cloud and VoIP) with a strong infrastructure b