Advert: CRM Application Support SpecialistJob Title: CRM Application Support (Hybrid/Flexible Working)Location: London, Vincent Square, with travel to other sites as requiredHours: 35 per week My client is looking for a talented CRM Application Support Specialist to join a forward-thinking technology team that''s modernising how the organisation delivers digital services. This is an exciting opportunity for someone who wants to work with cutting-edge CRM technologies, shape secure and scalable practices, and play a pivotal role in supporting systems that directly impact thousands of users.If you enjoy solving complex technical challenges, improving platform reliability, and working in an environment that values innovation and collaboration, this role will feel like a perfect fit. What You''ll Be Doing Providing hands-on technical and functional support for the CRM platform (e.g., Dynamics 365). Managing CRM environments, configurations, and deployments to ensure stability and consistency. Supporting CI/CD pipelines for CRM code, customisations, and integrations - including deployment steps, release notes, and solution management. Strengthening security across environments through role-based access, data protection, and patching. Monitoring performance, resolving incidents, and proactively preventing issues before they impact users. Working closely with DevOps and InfoSec teams to deliver secure, automated, cloud-ready deployments. Maintaining clear, high-quality documentation