Look towards the fuchsia and spring into action! It s Thyme to find a new role?gap personnel are currently working in partnership with Thompson and Morgan, who are an internationally renowned supplier of Seeds, Plants, and gardening equipment operating from their site in Ipswich, Suffolk. Customer Service AdvisorType: Temporary Ongoing (February August)Hours: Full time 09.(phone number removed)/7 days availability required Pay: Basic hourly rate of £12.38 per hourAfter 12 weeks, Overtime pay over 40 hours is paid at £18.57 per hourLocation: Ipswich, Suffolk The role of a Customer Service Advisor is to be the first point of contact for the business, taking orders and dealing with queries whilst ensuring an outstanding experience for the customer.Working in a busy Contact Centre, you will join a vibrant team as they navigate their fast-paced horticultural season. The team are fully focused on delivering the highest level of customer service and every interaction is seen as an opportunity to shine. This role is predominantly dealing with inbound contact. Whilst some soft selling will be expected, there is no cold calling involved. As a Customer Service Advisor your duties will include but will not be limited to: To handle inbound customer contact via telephone, email, and social media.To process orders by post and telephone with accuracy and with attention to detail.To deliver effective solutions to customer queries and concerns with a commitment to ownership.Occasionally makin