Customer Service Administrator - 12 month FTC 29,500 per annum, increasing after successful probation Braintree, Essex Monday-Friday, 9am-5pm, 35 hours Please note, you must drive and have access to a vehicle due to locationAre you driven by achieving results and confident in working towards key performance indicators (KPIs)? Our client is currently seeking a Customer Service Administrator to join their team on a permanent basis. As a Customer Service Administrator, you will play a crucial role in supporting emotionally sensitive individuals through telephone and face-to-face advice.This fast-paced environment demands resilience and adaptability, as you''ll be working with the Regional Assistant Manager to reprioritise your tasks based on evolving needs and priorities.To succeed in this role, you should be target driven, friendly, and possess proven experience of working under pressure and within deadlines. If you thrive in a dynamic working environment and are eager to make a difference, we want to hear from you!Please note, this is a 12-month fixed term contract with the potential of going permanent.Responsibilities include:Supporting vulnerable individuals with completing applications accurately and within required KPIs and timescalesProviding detailed induction briefings and offering advice and guidance to clients throughout the processCollaborating with the regional team to ensure compliance with regulatory requirements, health and safety standards, and policiesEnsuring