Operational Control Centre Manager (OCC Manager)
Operations Control Centre and Security Manager Location: Wednesbury, WS10 0AR Salary: £56,210 per annum + Excellent Benefits! Contract: Full time, Permanent Benefits: Free Travel on Trams and NX Buses (for you and your partner) + MML Pension + 25 Days Holiday (plus Bank Holidays) Help Keep the West Midlands Moving Midland Metro Limited is seeking an experienced and inspirational Operations Control Centre and Security Manager to lead two critical functions at the heart of our operation. Working closely with the Head of Operations and Safety, you will play a key role in shaping the future of our Operations Control Centre and Security functions, driving continuous improvement, resilience, performance and excellence in customer service. About the Role As Operations Control Centre and Security Manager, you will provide visible leadership, ensuring operational effectiveness while maintaining the highest standards of safety, compliance and security. You will oversee the day-to-day management of the OCC and Security teams, while also developing and implementing long-term strategies that support Midland Metro''s operational objectives and future growth plans. Key Responsibilities Lead and inspire the OCC and Security teams, creating a positive, professional and high-performing culture. Develop and deliver the strategic direction for both functions, aligning objectives with wider business goals. Oversee the daily operation of the OCC, ensuring procedures are followed and continuously ..... full job details .....
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