Customer Service Agent Temp to PermLocation: Sandwich/ThanetPay: Up to £12.38 per hourHours: 20 hours per weekWorking Pattern: 3 4 days per week, Monday PM, Tuesday AM, Wednesday PM and Thursday AM (shift-based including some evenings and occasional weekends) Contract Type: Temporary to PermanentThe OpportunityWestin Par Recruitment Experts is recruiting a Customer Service Agent on behalf of a leisure services providerThis is a temp-to-perm opportunity offering long-term progression for the right candidateSuitable for individuals who thrive in a customer-facing, fast-paced environmentKey Responsibilities Acting as the first point of contact for customersManaging memberships, subscriptions, and cancellationsHandling general enquiries across phone and digital channelsPromoting services and current offersUpselling memberships and services where appropriateUpdating customer records using internal systems Candidate Requirements Previous customer service and/or sales experienceConfident and professional telephone mannerStrong written communication skillsComfortable using digital systemsWell organised with good attention to detailFlexible to work evenings and weekendsRight to work in the UK Benefits (Upon Permanent Placement) Access to leisure facilitiesEmployee discountsTraining and development opportunitiesAdditional InformationDBS check requiredTemporary role with potential to become permanent Westin Par values diversity and promotes equality. No terminology in this advert is in