Customer Service Executive 29,000pa, NN17 4AN, 33 days leave, 9am - 5pm M-F, Healthcare, Life Insurance, Parking, Training, Permanent, Immediate Start Due to continued success a brand new opportunity has arisen to join a head office location of a niche specialist machinery supplier as a Customer Service Executive to expand their commercial team. You will working directly with the Contracts and Business Development Manager, working closely with the wider commercial team daily: Costing/preparing, distributing and following up quotation to existing and prospect customers, ensuring all data is correct and present in CRM systemProvide excellent customer services, by effectively and efficiently managing question and queries Processing quotation to contract on CRM systemManaging annual renewal schedules, reaching out to customers to alert them of renewal requirementCollating and analysing data from CRM system for weekly and monthly reports Supporting and assisting Contracts and BDM with marketing projectsAll administration duties related to the role, providing adhoc administration support to other areas of the business when required We would expect the successful Customer Service Executive to be able to demonstrate a good working knowledge of databases/CRM systems and Microsoft office including Excel, be an excellent communicator and have a friendly and confident telephone manner. You will be supported 1 to 1 to become familiar with the company processes and procedures. This would b