Customer Service Executive Location: Corby, Northamptonshire Hours: Full-time, permanent 9:00am 5:00pm (9:00am 4:00pm considered for the right person) Salary: £29,000The Role We re working with a well-established and growing organisation to recruit a Customer Service Executive. This role sits within the contracts and business development function and plays a key part in supporting sales, service, and customer-facing administrative activities.You ll be working closely with internal teams to ensure customer contracts, service levels, and communications are managed accurately and efficiently, while contributing to an excellent customer experience.Key Responsibilities Supporting the sales team with sales and marketing administration Producing annual contract service reports using CRM data Monitoring contracted service levels and assisting with service statistics reporting Maintaining accurate contract and customer data within the CRM system Reconciling CRM contract data with the Finance Manager to ensure accurate billing Preparing and issuing contract quotes, renewals, and repair/replacement quotations Managing customer communications and contract changes Supporting NHS Supply Chain quotations Assisting with marketing projects as required Generating purchase orders and completing sales/marketing tasks within agreed timescales Working closely with the Technical Manager to enhance customer experience Company-Wide Responsibilities Supporting and promoting the company s core valu