Your new company You will be joining a busy local authority Environmental Health service, supporting the delivery of public protection and regulatory services. The team covers a varied workload including food safety, licensing, health and safety, pest control and customer enquiries.Your new role As an Environmental Health Technical Support Officer, you will provide administrative and technical support to Environmental Health Practitioners and the wider team. You will act as a key point of contact for customers and help ensure service requests, licensing applications and regulatory records are handled accurately and efficiently.Key responsibilities will include:Handling customer enquiries by telephone, email and face-to-faceLogging and allocating Environmental Health service requestsSupporting food hygiene visits, consultations and health and safety reportsProcessing premises, personal, temporary event and other licensing applicationsLiaising with Licensing Officers, applicants and agentsMaintaining accurate records using UNIform and other IT systemsAssisting with inspections and investigating complaints where requiredCoordinating responses to complaints and Freedom of Information requestsSupporting the Pest Control Service with bookings, payments and customer enquiriesPreparing weekly updates and maintaining accurate recordsWhat you''ll need to succeed Previous experience within Environmental Health support, licensing or a similar regulatory environmentA basic relevant ..... full job details .....