Client Services and Accounting Lead
Starfish Accounting is an independent and growing purpose-led practice that champions a human-centred, assured, and compassionate experience that their customers can confidently depend on. On top of receiving multiple awards, Starfish were nominated as finalists for Xero s Small Firm of the Year in 2023. Their ambitions to enhance operational capacity, expand their delivery team, and deepen personable support to small businesses has only flourished since proudly joining the responsible business movement and becoming B Corp certified in 2025. This brand-new appointment for an additional Client Services and Accounting Lead is true testament to this. As Client Services and Accounting Lead, you will report directly to Emma Lawrence, Co-CEO, and will: Attentively manage a varied portfolio of clients, with an emphasis on building and managing valued relationships Oversee and review the quality and consistency of output across your pod. Coach and nurture your team, instilling leadership capabilities, and a sense of pride in their work Enthusiastically drive innovation and change across the organisation, while supporting initiatives for continuous improvement. As Client Services and Accounting Lead, you will be joining Starfish ahead of a positive and steady period of evolution. This is not a role for someone who is uncomfortable with responsibility, wants to trudge along, and is averse to change and digital innovation. Therefore, we are only considering: Experienced and q
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