Data Centre Network Technician
Job Title: Datacentre Network TechnicianJob DescriptionThis role focuses on hands-on support of network and fibre connectivity within busy data centre environments. Working as part of an onsite team, you will use established runbooks and workflows to troubleshoot Layer 1 connectivity issues, with an emphasis on fibre diagnostics, structured fault resolution and adherence to defined processes. This is a practical data centre position rather than a traditional network engineering role, and the primary responsibility is to maintain and restore existing connectivity rather than install new cabling.ResponsibilitiesRespond to connectivity-related tickets using defined runbooks, processes and workflows.Carry out Layer 1 physical network troubleshooting to identify and resolve connectivity issues.Diagnose fibre connectivity issues within the data centre environment.Scan, scope, clean and reseat fibre connections as required to restore service.Use testing equipment, including the person and VEX testers, to support fault diagnosis.Inspect and clean fibre connections in line with documented procedures.Follow established data centre processes and escalation procedures at all times.Escalate complex or non-standard issues to the appropriate onsite resource promptly.Work under supervision while collaborating closely with the wider data centre team.Accurately follow documented procedures to ensure consistent and reliable ticket resolution.Focus on troubleshooting existing cabling and ..... full job details .....
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