Norwegian Speaking Customer Support RepresentativeFully Remote (UK-Based Applicants Only) Competitive SalaryWe are currently recruiting for a Norwegian Speaking Customer Support Representative to join an established international business on a fully remote basis.This is a varied customer-facing position combining customer service, account management, onboarding, renewals and sales support. You will manage a portfolio of contractor accounts, acting as their main point of contact and helping them register on the platform, maintain compliance and renew their subscriptions.Applicants must be based in the UK and fluent in both English and Norwegian, including speaking, reading and writing.Key ResponsibilitiesHandle incoming and outgoing customer enquiries via telephone, email and live chat.Support new contractors with account registration, onboarding and platform activation.Guide customers through compliance requirements and ensure onboarding milestones are completed.Manage an assigned portfolio of contractor accounts, building relationships and maintaining customer satisfaction.Contact existing customers regarding subscription renewals and encourage continued use of the platform.Identify opportunities to support customer retention and new business onboarding.Investigate and resolve customer queries, escalating more complex issues where necessary.Maintain accurate customer records, update account information and complete administrative tasks.Monitor customer engagement, ..... full job details .....