We are currently recruiting for Temporary Customer Service Advisors on behalf of our client based in Portslade, Brighton. This is a short-term, office-based assignment starting Monday 2nd February, ideal for candidates seeking flexible daytime hours over a four-week period.Job Title: Customer Service AdvisorLocation: Portslade, BrightonContract: Temporary - 4 weeksStart Date: Monday 2nd FebruaryPay Rate: 12.21 per hourHours: 5-6 hours per day between 9:00am and 4:00pm (4-5 days per week)The Customer Service Advisor position will involve carrying out structured mystery shopper calls using set scripts and background scenarios. The purpose of the role is to gather accurate service and pricing information and ensure existing records are kept up to date.Key responsibilities include:Making outbound calls using provided scriptsCollecting and accurately recording service and pricing informationUpdating existing records and identifying discrepancies in dataReviewing and documenting differences between current data and information provided over the phoneMaintaining a high level of attention to detail and consistency throughout all tasksWhat we''re looking for:Previous experience in a customer service role within an office environmentConfident and professional telephone mannerStrong attention to detail with accurate data entry skillsReliable and able to commit to the full duration of the assignmentAble to commute reliably to the office location (no parking available on site)This is a gr