Customer Service Executive
Customer Service Executive Reigate 32,000- 34,000 Ready to join a fantastic international business with a brilliant team, beautiful modern offices and great benefits? This Customer Service Executive role offers variety, responsibility and the chance to make a real impact in a fast-paced operations environment.This is a key role where you will be ensuring every customer receives accurate, efficient and proactive support throughout the entire order process. What you''ll be doing:Acting as the first point of contact for customer enquiriesManaging and processing orders with exceptional accuracyProviding clear updates on order status and delivery timelinesVerifying agreements, pricing and credit detailsSpotting, escalating and resolving issues before they impact customersWorking closely with sales, finance and supply chain teamsSupporting forecasting and demand planning activitiesMaintaining consistent communication until full resolutionWhat you''ll bring:Previous experience in customer service or order processingStrong attention to detail and a calm, organised approachConfident communication skillsAbility to juggle multiple tasks in a fast-paced environmentERP experience (or confidence learning new systems)A proactive, solutions-focused mindsetTeam spirit and a customer-first attitudeBenefits include:25 days plus bank holidays, enhanced pension scheme and company bonus, hybrid working after probation (3 days office), 35 hours per week, free parking, gorgeous modern offices and a
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