Customer Service Desk Analyst Hybrid role based in Leeds area - Mon Fri needed to provide high level customer services / end user support, would suit someone with very strong IT skills. As Customer Service Desk Analyst / Basic level IT Support you should have some of the following skills: Excellent written and verbal communication skills, proven planning and organisation skills, good time management. Successful Customer Service Desk Analyst / Basic level IT Support should have strong IT user skills, with perhaps a desire to get into the IT Support sector. Most importantly, you should have exceptional customer experience. Any Customer Service Desk Analyst / Basic level IT Support who has had previous experience of initial customer assessment, triage, research and resolution of incidents and requests will have a huge advantage. You must have an excellent infectious personality but at the same time professional! Apply now we are waiting to invest in your career!