Customer Service Advisor - PaymentsDo you enjoy building relationships with customers and colleagues and are looking for genuine career opportunities? Then there''s a role here for you!We''re currently looking for understanding people to join our contact centre teams supporting our home insurance customers across our various banking brands.Pay: 14.02p/hrContract Type: TemporaryContract Length: 3 monthsStart Date: 21st January 2026Working Pattern: Full Time, 35 hours per weekShifts: Monday to Friday (8 AM - 6 PM), Saturday (9 AM - 1 PM) - every other Saturday with a weekday offLocation:Based in Halifax, our newly refurbished office is just a 10-minute walk from Halifax train station. Plus, enjoy the convenience of free parking on-site! What You''ll Do: As a Home Customer Service Consultant, you''ll be taking customer calls and doing your best to help them with our products, taking time to understand what matters to them. You will support customer by:Handling customer inquiries with professionalism and enthusiasmProcessing payments for changes to policiesProviding accurate information and resolving issues efficientlyMaintaining a high level of attention to detail while managing multiple tasks What We Offer:Weekly PayComprehensive training and ongoing support to ensure your successA vibrant and supportive team environmentOpportunities to develop your skills in the financial services industryOnline payslipsDedicated aftercare teamAnnual leave allowanceEmployee Assistance Programm