Our client are seeking an organised and proactive individual to join their friendly and fast-paced team to support with office coordination and sales administration. This is a varied role that sits at the heart of their operations, ensuring the smooth day-to-day running of the office and providing essential administrative and logistical support across departments. You ll act as a key point of contact for customers, suppliers and staff, managing a wide range of administrative tasks with accuracy and professionalism. Key Responsibilities Act as a first point of contact for customers, handling enquiries by phone, email, and in person in a friendly and professional manner. Process customer orders promptly and accurately, creating and maintaining job sheets for the operations team. Maintain customer records Organise and book local and international freight shipments Liaise with couriers, freight partners, and customers to coordinate delivery schedules and resolve any logistical issues. Raise purchase orders (POs), track their progress, and chase outstanding items when required. Prepare and send customer invoices. Collate and prepare financial paperwork for the accounts department. Provide ad-hoc administrative support to management and other team members as needed. Key Attributes Previous experience in an administrative or office coordinator role Assertive and proactive in managing customer enquiries, confidently guiding clients through quotations and responding effectively t