Receptionist
Key tasks, duties and quality standards:To run the post desk and deal with incoming and outgoing mail and faxes quickly and efficiently.To receive the post, deliveries, payments from clients and miscellaneous items and distribute these items in a timely and appropriate manner.To archive files, maintain and monitor file archiving databases and undertake associated administration duties, including arranging for files to be collected or retrieved from storage as required.Undertake some physical lifting.Photocopying, often in large volumes for court bundles under the pressure of deadlines and to distribute these photocopies appropriately and in a timely manner.Manage stationery stock.Undertake general administration dutiesMay be asked to undertake some basic IT work, possibly some typing of attendance notes.Make and receive telephone calls, answering any queries helpfully and referring callers to other offices of the firm if required. Puts calls through to fee earner''s secretaries if they are unavailable but holds calls briefly if they cannot be taken immediately.Accurately take messages over the telephone and transcribe any messages from the answerphone each morning and deliver the messages accurately to the intended recipient as quickly as possible either by phone or email.Actively promote the firm by delivering good customer care standards.Welcome clients calling for appointments, inviting the clients to wait in the waiting room.Take copies of passports and utility bills from
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