Lloyd Recruitment Services is thrilled to collaborate with a leading medical company in Leatherhead who are seeking a dedicated Medical Receptionist to join their team on a fulltime, permanent basis.Position overview:As a Medical Receptionist, you will play a vital role in various essential processes that drive the business. Your responsibilities will include maintaining direct communication with the Medical Director, Managers, Customers, Suppliers, and other external Stakeholders. This hands-on role involves close involvement in the day-to-day operations of the company. This role offers you the chance to work with a company that makes a real impact on patients'' lives.What''s in it for you as a Medical Receptionist:Competitive salary DOEFulltime: 37.5 hours/week, Monday to Friday25 days plus bank holidays on top!Private medical insurance5% pension contributionGreat company benefitsMedical Receptionist Key responsibilities:Manage patient care from consultation to surgery, ensuring a smooth journeyTake ownership of assigned patients, maintaining their records and meeting conversion rate goalsHandle challenging patient situations collaboratively with senior managersAnticipate and address patient concerns throughout their treatment for a personalised experienceEnsure efficient patient flow and manage wait timesMaintain a welcoming reception environment for exceptional customer serviceKey requirements:Previous office telephone handling experienceOutgoing and confident with proble