2nd Line SD WAN Engineer+Permanent opportunity +On site in Bracknell or Birmingham+ 34,000 - 39,000+SC cleared role - must be elligible for clearance Your role will involve direct technical support for all of services in the SST as part of the 2nd Line Team and assist in the day-to-day operations and duties of the DNS SD-WAN Service. The engineer will also work with the current support personnel to understand the products and their use across the shared service and to develop their diagnostic skills / capability.Your experience Working knowledge and experience of network concepts and protocols Ideally have knowledge of MS Service Centre Support tool, Cisco SD-WAN, vManage, LiveNX and Elastic monitoring tools. Thorough knowledge of network technologies relating to Cisco product set would be preferable. Experience of patching and maintaining, Windows, Linux platforms. Ideally have been in a support role in a WAN environment, i.e. has knowledge of IP, Routing, SD-WAN solutions. An awareness and proven track record of security monitoring and cyber security controls and defence measures. If you''d like to discuss this 2nd Line SD WAN Engineer role n more detail, please send your updated CV to (url removed) and I will get in touch.