Customer Service AdvisorOutskirts of Shoreham On-site Parking £29,000Are you an experienced Customer Service Advisor looking for a new opportunity in the area? We are recruiting for a professional and customer-focused individual to join a growing team based on the outskirts of Shoreham. Due to the location, you must be able to drive - on-site parking is available.The RoleAs a Customer Service Advisor, you will play a key role in delivering exceptional service while managing a variety of customer interactions. This is a varied position combining customer support, administration and problem solving.Key ResponsibilitiesHandling customer enquiries via phone and emailManaging and resolving customer complaints with professionalism and empathyConducting investigations into customer issues and providing clear outcomesCompleting accurate administration and maintaining detailed recordsCarrying out follow ups to ensure customer satisfaction and resolutionWorking collaboratively with internal teams to resolve complex queriesAbout YouPrevious experience in customer service, call centre or office support rolesStrong communication and problem-solving skillsAbility to handle complaints and situations confidentlyHighly organised with excellent attention to detailA driver with access to a vehicle due to locationWhat''s on OfferSalary of £29,000On-site parkingSupportive and friendly team environmentOpportunity to develop within a growing businessOffice Angels are an equal opportunity employer