Join a reputable franchised car dealership in Epsom as a Service Advisor. This role provides an excellent opportunity to develop your career within a well-established main dealer, offering competitive remuneration and professional growth prospects. Benefits: Competitive basic salary of £30,000 to £32,000 per annum Uncapped earning potential, with realistic OTE exceeding £37,000 annually Monday to Friday working hours, with 1 in 4 Saturdays on a rota Generous holiday entitlement starting at 23 days, increasing with service Supportive team environment promoting ongoing training and development Opportunities for career progression within a recognised dealership brand Duties: Deliver exceptional customer service by establishing rapport and ensuring customer satisfaction Manage customer vehicle needs from booking to vehicle handover Advise customers on vehicle repairs, servicing, and maintenance options Collaborate with technicians and workshop control to ensure efficient workflow Upsell additional services and parts where appropriate Maintain accurate documentation and ensure compliance with dealership procedures Requirements: Proven experience as a Service Advisor within a franchised or main dealer environment Strong customer service skills with a professional and friendly demeanour Excellent communication and organisational skills Knowledge of automotive systems, repairs, and service procedures is advantageous Proactive attitude with an ability to work effectively within