Job Title: Technical Support Specialist (Part-time) Location:London (Farringdon - 3 x per week) Salary/Rate: Up to 232 per day Start Date: Feb 2026 Job Type: 12-month inside (IR35 contract) Please note that this is a part-time / 3-day per week role Company introduction:We are currently recruiting for an experienced technical support specialist for an industry leading data analytics client.Role overview: Deliver in-person and remote technical support for laptops, operating systems, software, printers, and mobile devices, including user training and issue resolution. Proactively monitor and analyse laptop performance to identify issues, determine root causes, and implement solutions that improve system health and efficiency.Required skills or experience:Bachelor''s Degree in Computer Science, or Degree plus two years of technical support experience, or three plus years technical support experience.Experience and technical knowledge of Desktop OS and applications (Windows, MAC) and Office 365.Solid networking skills.Hardware software installation and troubleshooting.Active Directory fundamentals.Mobile Device Management (Azure/Intune).ITIL practices awareness.Strong customer service ethic.Excellent problem-solving skills and good organisational skills.Responsibilities: The ideal candidate will have the following:Provide technical support in person and remotely to troubleshoot and support laptop, operating system, software, printer, mobile device and user education issuesProactiv