Salary: Starting at £35,000 Contract: Permanent, Full Time (35 hours per week) Location: Central London We''re excited to be partnering with an international higher education institution to recruit a Student Support Coordinator, a pivotal role supporting the wellbeing, conduct processes, and community standards for a diverse student body studying in London. Working as part of a dynamic Student Life team, this role would suit someone who thrives in a student centred environment, is confident managing sensitive situations, and enjoys contributing to a supportive and inclusive campus culture Key Responsibilities Provide case management support for Students of Concern, including outreach, assessment, documentation, and follow up. Support student conduct processes, including intake, preliminary reviews, restorative pathways, and outcome tracking. Deliver and develop emergency response training and contribute to departmental preparedness. Implement proactive and preventive support initiatives linked to wellbeing, transition challenges, and student trends. Use systems and data to track patterns, improve processes, and strengthen cross departmental coordination. About You Experience working in student support, higher education, student affairs, or a similar student facing environment. Strong judgement and confidence handling sensitive or urgent student situations, including triage and escalation. Excellent communication and documentation skills, with the ability to maintain cla