Client Support Executive
We are currently recruiting on behalf of our client for a Client Support Executive to join their team on a permanent basis.This is an excellent opportunity for someone with strong customer service, administration and organisational skills who enjoys working in a busy, customer-focused environment.Working closely with the Client and Growth teams, you will play a key role in supporting customer relationships, coordinating appointments, managing orders and assisting with sales activities. You will help ensure customers receive an excellent level of service while supporting the wider team in achieving its business and sales objectives.The role would suit someone who is proactive, confident communicating with customers and colleagues, and able to manage a varied workload with accuracy and attention to detail.Key ResponsibilitiesCoordinate customer and prospective client appointments, meetings and diaries.Provide professional and customer-focused support by telephone, email and online.Respond to customer enquiries, resolve queries and help ensure a positive customer experience.Support the sales process by following up on quotations and prospective business opportunities.Process sales orders and raise purchase orders with suppliers.Obtain supplier quotations and prepare customer quotations for review and issue.Maintain accurate customer records, databases and order management systems.Monitor orders and customer queries, ensuring information is kept up to date.Provide administrative ..... full job details .....
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