Are you passionate about technology, great with people, and ready to kick-start a career in IT support?Our client, an established Managed Service Provider (MSP) with over 20 years of industry expertise, is looking for a motivated Business IT Support Engineer Apprentice to join their growing team.This is a fantastic opportunity to learn from experienced professionals while gaining hands-on exposure to real-world IT environments, cloud systems, security tools, networks, and business-critical technologies.About the company:Our client is a trusted provider of professional IT services, supporting businesses with:IT support and helpdesk servicesServer and network infrastructureMicrosoft 365 and Azure solutionsCybersecurity and backupCloud hostingWeb servicesRemote monitoring and management and more!They take pride in delivering secure, reliable, and tailored solutions that help businesses reduce downtime and achieve their goals.What you''ll be doing:Configure and set up new IT devices for customers (both remotely and on-site)Support business servers, networks, and cloud environmentsManage and maintain Microsoft 365 and Active Directory environmentsMonitor systems through RMM tools, including backup and cybersecurity alertsDiagnose and repair IT hardwareAnswer incoming support calls and provide friendly, professional technical assistanceThis role is hands-on, varied, and perfect for anyone eager to grow into a confident IT Support Engineer.Who we''re looking for:We''re looking for s