Bank Medical Secretary Competitive Hourly Rate Flexible Working 0 Hours Elland Spire Elland has an exciting opportunity for an experienced Medical Secretary to join our administrative team. This role is a bank role so the candidate will be covering annual leave and sickness. Duties and responsibilities; - To provide an efficient secretarial service to all Consultants.- To type all Consultants'' clinic notes and letters to General Practitioners and external agencies.- To answer patient queries, using tact and diplomacy when dealing with issues of a sensitive nature.- To liaise with Consultants and their secretaries in order to resolve patient queries/complaints in a timely manner.- To communicate effectively with GP surgeries, other healthcare professionals i.e Occupational Health Nurses, physiotherapists etc.- To provide copy clinic letters when needed.- To open Consultants mail and distribute.- To liaise closely with Outpatient Department, Medical Records, NHS Team and other departments within the hospital.- To assist in the training of new and trainee Medical Secretaries.- To undergo all mandatory training required i.e. fire, health and safety etc.- To ensure consistent provision of service during holiday/sickness periods, by providing adequate cover of private typing.- To contribute to the development of departmental procedures.- To familiarise with company policies and procedures.- To deliver exemplary customer service to all users of the service(consultants, patients ..... full job details .....