Customer Service Representative Epsom, Surrey 26,000 starting salary + bonuses Office-based, hybrid option after probation Join a friendly team in Surrey as a Customer Service Representative. If you thrive on variety, enjoy problem-solving, and take pride in delivering exceptional service, this could be the perfect opportunity for you. What you''ll be doing: Handling customer enquiries via phone and online with professionalism and accuracyAdministering mortgage accounts (completions, payments, transfers, amendments)Managing accounts, including opening, closing, and transfersPreparing letters and responding to enquiriesPerforming cashiering duties and supporting internet account processes What you''ll bring: Excellent organisational and communication skillsA logical, analytical approach to problem-solvingAccuracy and attention to detailAbility to multitask and adapt quicklyIT literacy and eagerness to learnExperience in customer service Benefits and Perks: Scaled pension scheme25 days holiday allowance, rising to 28 with serviceParking permit for a local car parkDiscretionary bonus based on company and personal performancePerkbox membershipBupa Private Medical InsuranceVolunteer day each yearLife assuranceSeason ticket loanHybrid working options Apply Now and send us your CV. We''ll be in touch as soon as possible!Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to appl