Job Title: Renewals and Customer Service RepresentativeLocation: Liverpool, HybridSalary: 25,877 to 27,515 Plus up to 2,000 performance related bonus per annum, once established within your role.Job Type: Permanent, Full TimeWorking hours: Monday to Saturday, 37.5 hours between 8:00am and 7:30pm on a three-week rolling rota, including 1 in 3 SaturdaysThe Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers.What you will be doingQuoting and closing new business enquiriesBuilding and maintaining long-standing client relationshipsAmending customer policies, payments and schedulesRetaining existing clients at renewalSupporting customers with existing policy amendmentsWorking towards individual and team targetsProviding excellent rapport building skillsHandling sensitive information and following data protection principlesAdhering to strict FCA guidelinesProviding a professional service and promoting our brand in a positive mannerWhat we''re looking forSomebody who will run through walls for our customersPrepared to challenge the status quoBe prepared to succeed together as a team playerSmart decision makerClear and effective communication skillsAbility to assist with clients of all a